Hotel Operations Coordinator

1 day ago


Invermere, British Columbia, Canada Invermere InnCopper Point Resort Full time
Job Description

At Invermere Inn/Copper Point Resort, we are seeking an experienced Hotel Executive Housekeeper to join our team. This is a fantastic opportunity for a detail-oriented and organized individual to take charge of maintaining the highest standards of cleanliness and hospitality in our hotel.

Responsibilities
  • Establish Operational Procedures: Develop and implement effective cleaning schedules, protocols, and procedures to ensure that all areas of the hotel meet our high standards.
  • Coordinate Inspection and Maintenance: Conduct regular inspections of assigned areas, identify areas for improvement, and coordinate with maintenance staff to address any issues promptly.
  • Manage Contract Services: Oversee the coordination of contract services such as housekeeping, laundry, and linen supplies to ensure seamless delivery of these essential services.
  • Respond to Guest Complaints: Act as the primary point of contact for guest complaints and concerns related to housekeeping and cleanliness, resolving issues promptly and efficiently.
Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in a similar role, preferably in the hotel industry.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues, guests, and external partners.
  • Able to stand for extended periods and lift up to 25 pounds (11 kg).
What We Offer

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package including health, dental, and disability benefits, and a vision care program. You will also have access to ongoing training and development opportunities to help you grow in your career.



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