Service Excellence Specialist

3 weeks ago


Sherbrooke, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a highly skilled Service Excellence Specialist to join our team in Sherbrooke, Canada.

About the Role

This is an excellent opportunity to provide exceptional service to our customers, handling their inquiries and resolving any issues they may encounter.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide detailed information about our products and services.
  • Resolve customer complaints efficiently and effectively.
  • Document all customer interactions and feedback.
  • Collaborate with colleagues to improve our service processes and standards.
Requirements:
  • A high school diploma or equivalent; additional education is desirable.
  • Previous experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
What We Offer:
  • A competitive hourly wage of $20-$25 per hour, with opportunities for performance bonuses.
  • A comprehensive health benefits package.
  • Career advancement opportunities in a supportive work environment.
  • Employee discounts and perks.

If you have a passion for delivering outstanding customer service and want to grow your career, we encourage you to apply for this exciting opportunity.



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