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Technical Support Specialist

2 months ago


Brampton, Ontario, Canada 13703231 CANADA INC. Full time

Job Title: Technical Support Specialist

Job Summary:

We are seeking a highly skilled Technical Support Specialist to join our team at 13703231 CANADA INC. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring that they have a seamless experience with our systems and applications.

Responsibilities:

* Respond to user inquiries and resolve technical issues in a timely and professional manner
* Consult technical manuals, guides, and other resources to research and implement solutions
* Provide training and guidance to users on how to use our systems and applications
* Collaborate with other technical support teams to resolve complex issues
* Participate in the design and implementation of new systems and applications

Requirements:

* Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
* Experience: 1 year to less than 2 years
* Strong technical skills and knowledge of computer systems and applications
* Excellent communication and problem-solving skills

Work Environment:

* 35 hours per week
* English language

Note: The above requirements are based on the original job description and may be subject to change.