Executive Director of Insurance Operations
2 weeks ago
We are seeking a seasoned Executive Director to lead our Insurance Operations team in Calgary, Canada.
About the RoleThis key leadership position is responsible for guiding an experienced support team, ensuring they are productive and meeting objectives. The successful candidate will also be instrumental in resolving complex issues and driving a continuous improvement agenda for service quality and productivity.
Responsibilities- Lead and manage a high-performing team to deliver exceptional results in Insurance Operations.
- Develop and implement strategies to improve service quality and productivity, ensuring seamless operating and client engagement.
- Sustain productive relationships with business partners to promote excellent communication and collaboration.
- Identify areas for improvement and drive change initiatives to enhance the team's performance and efficiency.
- Foster a culture of excellence, teamwork, and professional development within the team.
- Minimum 3+ years of experience in leadership roles, managing teams and possessing insurance or financial services expertise.
- Proficiency in Microsoft Office, particularly Excel formulas, pivot tables, PowerPoint, and Outlook.
- Excellent organizational and time management skills to work effectively under pressure and meet deadlines.
- Aptitude for coaching, mentoring, change management, and developing the team to achieve target results.
- A competitive salary range of $90,000 - $120,000 per year, based on experience.
- A comprehensive benefits package, including health, dental, and vision coverage.
- A hybrid work arrangement, allowing for flexible remote work and in-office collaboration.
- Ongoing professional development opportunities to enhance your skills and career growth.
Marsh McLennan is a global leader in risk, strategy, and people, advising clients across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Our company is committed to embracing a diverse, inclusive, and flexible work environment, aiming to attract and retain the best talent.
With annual revenue of $23 billion and over 85,000 colleagues worldwide, we help build confidence to thrive through the power of perspective. Join our team at CA001 Marsh Canada Limited and embark on a rewarding career journey.
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