Service Delivery Manager

1 month ago


Ottawa, Ontario, Canada Canada Inc. Full time
Job Title: Service Delivery Manager

We are seeking a highly skilled Service Delivery Manager to join our team at Canada Inc. as a key member of our management consulting service.

Job Summary:

The Service Delivery Manager will be responsible for coordinating and managing the delivery of services to our clients. This includes planning, organizing, and controlling the operations of establishments that provide services to business.

Key Responsibilities:
  • Advise project teams on administrative issues and provide help to employees
  • Analyze and resolve technical problems using established procedures
  • Assign programs and projects to team members
  • Coordinate projects and programs to ensure timely completion
  • Develop action plans to achieve business objectives
  • Direct the operations of an organization or department that provides services
  • Evaluate the operations of establishments that provide services to business
  • Plan and organize the operations of establishments that provide services to business
  • Provide expertise in response to clients' needs
  • Review projects and programs to ensure quality and efficiency
  • Hire, train, direct, and motivate staff to achieve business objectives
  • Market business services to clients
  • Plan and control budget and expenditures
  • Plan and direct research to improve business operations
  • Represent the company within various economic and social organizations
Requirements:
  • 3 years to less than 5 years of experience in a similar role
  • Strong knowledge of information technology and business services
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and ability to work under pressure
What We Offer:
  • Group insurance benefits
  • Permanent employment
  • 40 hours per week
  • English as the primary language of work


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