Foreign Exchange Operations Coordinator

1 week ago


Toronto, Ontario, Canada Exchange Bank of Canada Full time
Job Summary: We are seeking a skilled Foreign Exchange Operations Coordinator to join our team in Toronto, ON. As an essential member of our Operations Team, you will be responsible for providing exceptional customer support via phone and email.

About Us: Exchange Bank of Canada is a dynamic Schedule 1 bank headquartered in Toronto, Canada. Our mission is to empower employees to achieve more, fostering a culture of growth and development. With unparalleled customer service and integrated technology, we help our clients identify and create foreign exchange solutions that drive significant financial and operational efficiencies.

Key Responsibilities:
  • Book banknote trades for customers, communicating rates, availability, and delivery timeframes.
  • Provide high-quality customer support, handling trading-related situations professionally.
  • Maintain accurate inventory levels, ensuring timely and secure settlement of international cash transactions.
  • Collaborate with logistics providers to arrange shipments, adhering to customs and cross-border regulations.


Requirements:
  • Holds or is obtaining a related degree.
  • 1 year of related experience; Spanish-speaking preferred.
  • Action-oriented, functional skills, situational adaptability, and effective communication.


Benefits: Full-time on-site position with competitive salary, $70,000 - $90,000 annually. Benefits include Commuter Reimbursement, Holiday Pay, Paid Vacation Time Off, Health/Dental/Vision insurance, Basic Life, AD/D, and Short/Long-Term Disability. RRSP matching up to 5%.

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