Hotel Operations Manager

3 weeks ago


Thunder Bay, Ontario, Canada Kingsway Inn Full time
Job Summary

We are seeking a highly skilled Hotel Operations Manager to join our team at Kingsway Inn. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, including staff management, customer service, and marketing initiatives.

Key Responsibilities

- Recruit, train, and supervise staff to ensure excellent customer service
- Conduct performance reviews and provide feedback to staff members
- Develop and implement marketing plans to increase hotel occupancy
- Address customer complaints and concerns in a professional manner

Requirements

- 2 years of experience in hotel management or a related field
- Strong leadership and communication skills
- Ability to work in a fast-paced environment

What We Offer

- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment

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