Hotel Operations Manager

4 weeks ago


Thunder Bay, Ontario, Canada Kingsway Inn Full time
Job Title: Assistant Hotel Manager

Kingsway Inn is seeking a highly skilled and experienced Assistant Hotel Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Recruit, train, and supervise a team of hotel staff to deliver exceptional guest service.
  • Conduct performance reviews and provide coaching to staff to improve performance.
  • Develop and implement marketing plans to increase hotel occupancy and revenue.
  • Manage front desk operations, including check-in, check-out, and guest services.
  • Address guest complaints and concerns in a professional and courteous manner.
  • Establish and maintain relationships with local businesses and organizations to promote the hotel.
Requirements:
  • 2 years of experience in hotel management or a related field.
  • Secondary (high) school graduation certificate.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Kingsway Inn is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.



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