Logistics Coordinator

2 weeks ago


Longueuil, Canada Fed Supply Full time

As a Logistics Coordinator at Fed Supply, you will be responsible for ensuring the efficient management of orders while providing exceptional customer service. This role is key to our client's success and involves delivering high-quality service, responding to inquiries, and resolving issues professionally.

We offer a competitive salary of $60,000 per year in the Greater Montreal area. Our team operates in a dynamic environment where innovation, quality, and collaboration are paramount.

About the Role

This Order Clerk position requires a minimum of three (3) years of experience in a similar role. Relevant training in management, business, administration, or a related field would be beneficial. Previous experience in sales, customer service, or logistics is also required.

Responsibilities:
  • Customer Service: Deliver high-quality service, respond to inquiries, and resolve issues professionally.
  • Order Confirmations: Manage invoice and order confirmations to ensure accuracy.
  • Email Management: Sort and redirect emails to the appropriate teams.
  • Order Entry: Accurately input customer orders into our SAP system.
  • Prioritization: Organize tasks for quick and efficient order processing.
  • Attention to Detail: Focus on details to prevent errors and ensure customer satisfaction.
  • Multi-Tasking: Handle multiple tasks while maintaining high standards.
  • Sales: Recommend additional products to maximize sales opportunities.
  • Product Knowledge: Understand our products to provide relevant information.
  • Quick Learner: Rapidly acquire knowledge about our products.

A perfect bilingualism is mandatory, as well as excellent verbal and written communication skills in French and English. Proficiency in Microsoft Office Suite, including Outlook, is also required.



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