Store Operations Supervisor

3 weeks ago


Listowel, Ontario, Canada Canadian Tire Full time

Job Title: Store Operations Supervisor

Job Summary: We are seeking a highly organized and detail-oriented Store Operations Supervisor to join our team at Canadian Tire. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:

  • Hire and Train Staff: Recruit, hire, and train new staff members to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Authorize Returns: Review and authorize returns of merchandise to ensure that our customers are satisfied with their purchases.
  • Establish Work Schedules: Create and manage work schedules to ensure that our store is adequately staffed at all times.
  • Prepare Reports: Compile and analyze sales data, merchandising information, and personnel matters to identify trends and areas for improvement.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise in a fast-paced retail environment.
  • Organize Inventory: Manage and maintain our inventory levels to ensure that we have the right products in stock at the right time.

Work Environment: Our store operates in a fast-paced environment with tight deadlines and a combination of sitting, standing, and walking. You will be working in a team environment with a focus on customer satisfaction and store operations.

Benefits: As a Store Operations Supervisor at Canadian Tire, you will be eligible for a range of benefits, including dental plan, disability benefits, group insurance benefits, and life insurance.

Requirements: To be successful in this role, you will need to have 1-2 years of experience in a retail environment, a high school diploma or equivalent, and excellent communication and organizational skills.


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