Game Development Operations Manager

1 week ago


Toronto, Ontario, Canada Amazon Development Centre Canada ULC Full time

At Amazon Games, we're creating compelling games like New World, Blue Protocol, Lost Ark, as well as other unannounced projects. Our mission is to be the most customer-obsessed company in the industry.

About the Role

We are seeking a skilled and experienced Technical Producer to join our games publishing team. The successful candidate will work on complex, multi-disciplinary technical game projects and collaborate with external development partners and internal production teams.

Key Responsibilities
  • Collaborate with cross-functional internal and external teams to ensure seamless integration of technical components and alignment with overall project vision.
  • Coordinate with internal teams to ensure their engineers and analysts have the tools they need to operate world-class games.
  • Owning and maintaining schedules for multiple internal teams, collaborating with stakeholders to understand goals and timelines.
  • Coordinating release schedules and plans, ensuring there are no release blockers and agreed-upon milestone dates are met.
  • Tracking tasks through pipelines and keeping teams focused on delivery through changes and setbacks, anticipating and solving problems before they become major issues.
  • Maintaining an overview of initiative status and creating visibility on status and risk.
  • Collaborating and proactively solving issues with team leads and cross-functional leads.
  • Facilitating live tests and live game operation, overseeing release candidate builds, and managing deployment of patches to a live game.
Requirements
  • Demonstrated ability in managing technical challenges in a live environment, including proficiency with game development tools, cloud services, server management, and online game architecture for multiplayer online games.
  • Excellent technical communication skills, capable of articulating complex concepts to non-technical team members and stakeholders, facilitating cross-departmental collaboration.
  • 7+ years of experience shipping and supporting a live game or live service as a technical producer or technical program manager.
  • Familiarity with best practices of publishing large-scale PC and console titles.
  • Ability to manage multiple competing tasks, be self-directed to meet deadlines in a quickly evolving environment.

Salary: CAD $140,000 - $160,000 per year, depending on experience.



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