Tour Ambassador

1 month ago


Toronto, Ontario, Canada SilvertonCasino Full time

About the Role:

We are seeking a charismatic and knowledgeable individual to join our team as a Tour Ambassador. As a representative of SilvertonCasino, you will be responsible for delivering exceptional customer experiences and promoting the Stockyards experience to visitors from around the world.

Key Responsibilities:

  • Guest Experience:
    • Provide exceptional service and create a welcoming environment for all guests.
    • Act as a brand ambassador, reflecting the values and aesthetic of SilvertonCasino.
    • Stay up-to-date on Stockyards events and attractions to promote them to visitors.
    • Share knowledge and insights with guests to enhance their experience.
  • Operations:
    • Partner with team members to achieve goals and uphold company policies.
    • Provide accurate historical information on daily walking tours.
    • Announce the 11:30 a.m. and 4:00 p.m. Cattle Drives to the public.

Requirements:

  • Strong communication and interpersonal skills.
  • A deep love for the western lifestyle and a modern twist in the most beloved area of Fort Worth.
  • Background in history.
  • Knowledge of the Fort Worth Stockyards.
  • Flexible schedule.
  • Second language is a plus.

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