Customer Service Representative

3 weeks ago


Lethbridge, Alberta, Canada University of Lethbridge Full time

Job Summary

The University of Lethbridge is seeking a full-time, Limited Term position as a Head Clerk – Customer Service (Phys Ed Facility Assistant I). This role is responsible for providing exceptional customer service to students, faculty, and staff, while also performing administrative duties such as cash-out verification, daily uploads, and web maintenance.

Key Responsibilities

  • Front counter: process memberships, lockers, and program registrations.
  • Administrative duties: cash-out verification, daily uploads & web maintenance, and game day preparation.
  • Staff training/orientation and scheduling: customer service and fitness centre staff.
  • Locker & Fusion software management: managing all aspects of locker software and train & assist CSC/Horns Rec staff in creating of programs/packages/products as it relates to courses/classes and POS.
  • Assist Manager, Horns Recreation, Customer Service & Fitness: administration of fitness and recreational programs.

Qualifications

  • Diploma (minimum)
  • 2 years Customer Service/Administration Experience
  • Standard First Aid, CPR/AED

The successful candidate will be required to provide a satisfactory Criminal Record Check and Vulnerable Sector Check. Starting Salary Range (at 1.0 FTE) $3,741.00 - $4,163.00 monthly Full Salary Range (at 1.0 FTE) $3,741.00 - $4,584.00 monthly (AUPE - Grade 7)



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