Customer Service Representative with Sales Focus

4 weeks ago


Lethbridge, Alberta, Canada Select People Solutions Full time
Customer Service and Sales Representative

We are seeking a highly skilled Customer Service and Sales Representative to join our team at Select People Solutions. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities:
  • Respond to customer inquiries through phone, email, and chat, offering expert advice and timely assistance
  • Build and maintain client relationships by understanding their needs and providing proactive support
  • Help clients navigate product options, including tools, safety gear, material handling, and equipment
  • Identify opportunities to recommend additional products and services that support their project needs
  • Process orders, track shipments, and ensure prompt and accurate delivery of products
  • Collaborate with the internal team to resolve any issues and maintain customer satisfaction
  • Maintain detailed records of customer interactions using our CRM system
Requirements:
  • Proven experience in a customer service and/or sales role
  • Strong communication skills and experience managing technical or complex customer enquiries
  • An eye for identifying sales opportunities and recommending solutions that fit customer needs
  • A proactive approach to problem-solving and a focus on client satisfaction
  • Ability to manage multiple tasks and stay organized in a fast-paced environment
What We Offer:
  • Potential for permanent placement
  • Room to grow
Compensation and Hours:
  • The rate of pay will be $18-$21/hr. based on experience
  • Monday – Friday 8:00 am – 5:00 pm


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