Customer Service Representative

3 days ago


Port au Choix, Canada Canada Post Corp Full time
Job Overview

We are seeking a highly motivated and customer-focused Post Office Assistant to join our team in L'anse Au Loup, Newfoundland and Labrador. As a key member of our retail team, you will be responsible for providing exceptional customer service, selling postal products and services, and ensuring the smooth operation of our post office.

Key Responsibilities
  • Sell postal products and services to customers, including business mail and parcel services.
  • Sort, distribute, and process mail into appropriate classifications, ensuring timely and efficient delivery.
  • Provide accurate and helpful information to customers, addressing their queries and concerns in a professional manner.
  • Address delivery and service difficulties, resolving problems promptly and effectively.
Requirements

To succeed in this role, you will require:

  • A high school diploma or equivalent, with experience in business administration an asset.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Physical fitness to lift mail containers, push or pull boxes, sort mail, and stand for extended periods.
  • Flexibility to work on-call shifts, as needed.
What We Offer

We offer a competitive salary of $18.44/hr, plus opportunities for advancement and professional growth within our organization. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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