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Food Service Team Lead

2 months ago

Iroquois Falls, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our kitchen and dining areas.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff, ensuring that all tasks are completed efficiently and effectively.
    • Train and develop staff members to improve their skills and performance.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards of quality and safety.
    • Monitor and maintain accurate records of food inventory, sales, and waste.
  • Customer Service
    • Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Operational Efficiency
    • Establish and maintain efficient systems and procedures to ensure the smooth operation of the kitchen and dining areas.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a similar role.
  • Work Environment
    • Fast-paced environment with a combination of sitting, standing, and walking.
  • Personal Qualities
    • Client focus, flexibility, and a team player attitude.
Working Conditions

This is a permanent position with a 30-hour workweek. The work language is English.