Food Service Team Lead

6 days ago

WhitchurchStouffville, Ontario, Canada A&W Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at A&W. As a key member of our restaurant team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports as required
  • Work Environment
    • Work in a fast-paced environment with tight deadlines
    • Stand for extended periods and perform other physical tasks as required
Requirements
  • 7 months to less than 1 year of experience in a similar role
  • No degree, certificate, or diploma required
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Flexibility to work varying shifts, including evenings and weekends

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