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Dermatology Patient Support Specialist
2 months ago
At Bayshore HealthCare, we're seeking a skilled Dermatology Patient Support Specialist to join our team in Quebec. As a key member of our Bayshore Specialty Rx division, you'll play a vital role in supporting patients with dermatological diseases, ensuring they receive the care and treatment they need.
About the RoleWe're offering a permanent, full-time opportunity for the right candidate. You'll be responsible for:
- Providing patient support services, including enrolment and reimbursement assistance;
- Assisting physicians with program-specific paperwork and follow-ups;
- Ensuring timely access to prescribed treatments through private and provincial drug formularies;
- Serving as a resource for prescribing physicians and supporting renewals and coverage changes.
The ideal candidate will have:
Key Qualifications* A graduate degree in Nursing or equivalent from a recognized institution;
* Current registration with a provincial licensing body in Canada;
* Minimum 2 years' experience in Patient Support Programs or similar roles;
* Excellent customer service and relationship-building skills;
* Fluency in verbal and written communication, including English and French (where required);
* Strong technical skills, including Excel, Word, Outlook, and web portals;
* Ability to work autonomously and as part of a remote/virtual team;
* Familiarity with PIPEDA and confidentiality protocols;
* Valid driver's license and willingness to travel extensively.
As a valued member of our team, you'll enjoy:
- A competitive salary range of $65,000 - $80,000 per annum, depending on experience;
- Ongoing training and professional development opportunities;
- A comprehensive benefits package, including paid sick leave and company-sponsored benefits;
- The chance to make a meaningful difference in the lives of patients and communities across Canada.
If you're passionate about delivering exceptional patient care and have the skills and expertise to excel in this role, we encourage you to apply. Only those selected for an interview will be contacted.
