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Customer Service Representative
4 weeks ago
At Total Construction Solutions Inc, we are seeking a customer-centric individual to join our team as a Customer Service Agent. This role is responsible for addressing customer complaints, providing information, and arranging services.
Key Responsibilities- Customer Interaction: Respond to customer inquiries, resolve complaints, and address concerns in a timely and professional manner.
- Service Arrangement: Arrange for billing, refunds, and credits, as well as issue receipts and other forms.
- Record Keeping: Maintain accurate records and statistics of customer interactions and transactions.
Requirements
- Education: Secondary (high) school graduation certificate.
- Experience: Experience is an asset.
- Language: Work Language: English.
- Hours: 35 hours per week.
