Sales Support Senior Coordinator

4 weeks ago


Montreal, Quebec, Canada MCD McKesson Canada Corporation La Corporation McKesson Canada Full time

Job Summary

The Senior Coordinator will play a key role in creating a positive customer experience by collaborating with internal and external stakeholders to establish new Pharma Distribution accounts in Quebec. This position requires a strong customer-centric ethic and excellent communication skills to ensure seamless onboarding processes.

Key Responsibilities

  • Coordinate and manage account openings, updates, and new store onboarding processes for assigned McKesson retail customer accounts in the region of Quebec.
  • Collaborate with key stakeholders across departments to facilitate new account openings and smooth customer onboarding.
  • Work collaboratively across departments to identify, investigate, and resolve account coding issues for both new and existing accounts.
  • Oversee the creation, maintenance, and governance of customer coding templates to ensure accuracy and integrity of information.
  • Manage and update data in our systems to ensure efficient and effective processes.
  • Identify opportunities to improve and increase efficiency, and collaborate on initiatives to drive business growth.
  • Develop and update workflows and maintain related documents to ensure compliance with company policies and best practices.
  • Offer support and coverage for teammates as needed to ensure seamless operations.

Requirements

  • 3+ years of experience in a related domain such as Healthcare, Pharma, Sales, and/or Supply Chain.
  • Bilingualism – written and verbal (French and English).

Competencies

  • Superior communication skills.
  • Skilled in utilizing Microsoft Office applications.
  • Excellent organization, planning, and time management skills.
  • Ability to work in a collaborative team environment and cultivate cross-functional relationships.
  • Ability to manage priorities in a fast-paced setting while focusing on key deliverables.
  • Demonstrates professionalism, confidentiality, and sound judgment.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience, and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please refer to our website.



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