Front Desk Coordinator

2 weeks ago


Fort McMurray, Canada McMurray Denture Centre Full time

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at McMurray Denture Centre. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our patients.

Key Responsibilities

  • Customer Service: Greet patients and visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
  • Administrative Support: Provide administrative support to our dentists and staff, including scheduling appointments, managing patient records, and maintaining accurate and up-to-date files.
  • Communication: Communicate effectively with patients, staff, and external partners to ensure seamless communication and coordination.
  • Problem-Solving: Resolve patient complaints and concerns in a timely and professional manner.

Requirements

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic computer software.

What We Offer

  • Competitive Salary
  • Opportunities for Growth and Development
  • A Dynamic and Supportive Work Environment


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