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Senior Business Development Manager
3 weeks ago
We are seeking a highly skilled and results-driven Senior Business Development Manager to join our team in Montreal. This role requires a unique blend of technical skills, strong customer relationship skills, and a passion for delivering exceptional service.
**Key Responsibilities:**
- Account Ownership: Serve as the primary point of contact for assigned accounts in the US, Canada, and LATAM region.
- Relationship Building: Cultivate strong, long-lasting relationships with clients at all levels, acting as a trusted advisor.
- Customer Satisfaction: Ensure high levels of customer satisfaction by proactively addressing client needs and resolving any issues that may arise.
- Technical Understanding: Leverage your engineering background to understand our client's technical requirements and provide guidance on product usage and best practices.
- Account Planning: Develop and execute comprehensive account plans to drive growth and maximize the value of each client relationship.
- Cross-Functional Collaboration: Work closely with sales, engineering, and supporting teams to deliver exceptional customer experiences.
- Performance Management: Track and report on key account metrics, including customer satisfaction, revenue growth, and renewal rates.
Qualifications:
- Language Proficiency: English, Spanish as a mother tongue (required).
- Comprehensive understanding of Latin American business environments and cultural subtleties.
- Technical Background: A degree in business with engineering knowledge, with a strong understanding of technical concepts.
- Candidate Requirements:
- Minimum 5 years of experience in a customer-facing role, preferably in the technology industry.
- Proven ability to build and maintain strong client relationships.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Experience managing complex relationships with multiple stakeholders.
- Highly available and willing to travel extensively.
Why Aurionpro Transit Americas?
- Global Reach: Be part of a dynamic and growing global organization.
- Impactful Work: Make a significant contribution to the success of our clients.
- Collaborative Culture: Work with a talented and supportive team.
- Growth Opportunities: Opportunities for professional development and advancement.
Estimated Salary: $80,000 - $120,000 per year, depending on experience and qualifications. We offer a competitive salary, benefits package, and opportunities for career growth and advancement.
