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Talent and Business Operations Manager, Stores
2 months ago
Job Overview
Sephora is seeking a highly skilled Talent and Business Operations Manager, Stores to join our team. As a key member of our store operations team, you will be responsible for managing the People and Operations aspects of a specific Sephora store location.
Key Responsibilities
- Talent Champion. Conduct final interviews for all key positions and utilize our online applicant tracking system to source, select, and hire candidates.
- Training & Development. Manage all training-related functions within the store, including developing and executing the store's on-going training strategy in conjunction with the Store Director and Education partners.
- Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a timely manner, oversee the process for the entire store, and participate in the management of all performance management situations within the team.
- Operational Excellence. Lead the operations of the store, ensuring execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store, including shipping, receiving, returning merchandise, cycle counting, and ensuring that all processes are completed within company guidelines and timeframes.
- Entrepreneurial Spirit. Demonstrate a strong understanding of the store's sales performance, staffing, and payroll, as well as all other controllable expenses within the store.
Requirements
- Two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
- Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
About Sephora
Sephora has been changing the face of prestige cosmetics since its debut in the 1970s. As a leading beauty retailer, we offer a curated assortment of over 14,000 products from more than 200 world-class brands, including our own private label, SEPHORA COLLECTION. Our team is dedicated to providing exceptional customer service and creating a personalized shopping experience for our clients.
