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Customer Experience Ambassador
2 months ago
As a key member of our team, you will be responsible for creating a warm and welcoming environment in our stores. You will engage and inspire our customers on the floor, making meaningful connections and leveraging our product to tell stories. Your goal will be to add joy to our customers' lives and leave a lasting impression.
Some of your key responsibilities will include:
- \t
- Engaging with customers and providing exceptional service \t
- Curating specific product collections for each customer you meet \t
- Creating a personalized shopping experience \t
- Providing product knowledge and recommendations \t
- Building relationships with customers and understanding their needs \t
- Working collaboratively with the sales team to achieve sales goals \t
- Participating in visual merchandising and store displays \t
- Staying up-to-date on product knowledge and company initiatives
Qualifications
WHO YOU ARE
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- Passionate about delivering exceptional customer service \t
- Enthusiastic and energetic with a positive attitude \t
- Curious and eager to learn \t
- Humble and willing to go above and beyond \t
- Giving and empathetic with a strong sense of empathy \t
- Driven to achieve sales goals and exceed customer expectations
Additional Information
Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.
At Indigo, we are dedicated to creating a welcoming and inclusive environment for all customers and employees. We believe that everyone deserves to feel valued and respected, and we are committed to making our stores and online platforms accessible to all.
