Global Program Lead

4 weeks ago


Toronto, Ontario, Canada G MASS Full time

About the Role

We are seeking an experienced Program Manager to lead client integrations, conversions, and strategic projects for our international banking clients.

This is a permanent position based in London, Toronto, or New York, with occasional international travel required. The successful candidate will work closely with senior leadership and global teams to support successful client onboarding and integration.

Key Responsibilities:

  • Project Management:
    • Coordinate with teams to align internal processes with client needs.
    • Document and finalize project scope with stakeholders, and lead high-priority projects from start to finish.
    • Identify project risks and recommend solutions to address high-risk areas.
  • Reporting & Tracking:
    • Monitor project status, progress, and deadlines.
    • Provide monthly updates to clients and executives, highlighting key developments and potential risks.
    • Oversee strategy for resource planning and task allocation.
  • Team Management:
    • Manage virtual teams, including resource planning and overseeing recruitment, training, and team development.
    • Ensure adherence to department policies and procedures.
  • Sales & Client Support:
    • Support marketing and sales efforts by presenting workflows and services.
    • Assist with client proposals and RFPs to secure new business.
    • Strengthen relationships with existing clients to identify opportunities for new services.

Requirements:

  • Bachelor's degree or relevant professional qualification.
  • 15 + years experience with a proven track record in program or project management.
  • Experience in Fund Administration, Private credit, Private markets, Asset Specialists.
  • Experience in relationship management within financial services.
  • Strong analytical skills in business analysis.

Benefits:

The estimated salary for this role is $200-250k in New York, $280-230k in Toronto, and £155-195k in London.



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