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Grocery Department Supervisor

1 month ago

Burlington, Ontario, Canada Farm Boy Inc. Full time

At Farm Boy Inc., we are passionate about delivering a unique fresh food shopping experience to our customers. As a Grocery Department Supervisor, you will play a crucial role in ensuring that our store's objectives and goals are met.

About the Role

This is a full-time position responsible for the day-to-day management of the grocery department, including ordering, merchandising, labour scheduling, and customer service. You will work closely with the Store Manager and Retail Specialist to execute strategies aimed at achieving financial results.

Key Responsibilities
  • Provide superior customer service and support the company's vision of delivering the best fresh shopping experience.
  • Work with the Store Manager and Retail Specialist to develop and implement strategies to achieve stated goals.
  • Team development, interviewing, training, reviews, coaching, motivation, and recognition, while maintaining confidentiality and trust.
  • Effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
  • Responsible for retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll.
  • Participate in store coverage rotation as a Manager on Duty, opening/closing the store, alarm system emergency contact support, as directed by the Store Manager.
Requirements
  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 3 years of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
  • Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Excellent organizational, interpersonal, and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Flexible schedule, including weekends, evenings, and holidays.
Benefits
  • A competitive salary range of $55,000 - $70,000 per year, based on experience.
  • Opportunities for career growth and professional development.
  • A fun and supportive work environment.
  • Recognition and rewards for outstanding performance.

Accommodation is available upon request for applicants and employees with disabilities. We strive to create a workplace that is inclusive and respectful of all employees. At Farm Boy Inc., we are passionate about creating a unique fresh food shopping experience for our customers.