Dining Establishment Manager
2 weeks ago
In this pivotal role at Ontario Inc, we're seeking a seasoned Food Service Supervisor to lead our coffee shop team. As a key member of our management staff, you will be responsible for maintaining a high level of customer satisfaction, ensuring seamless day-to-day operations, and driving business growth.
Key Responsibilities:
- Establish and enforce efficient work schedules, methods, and standards to meet customer demands
- Supervise and train a team of food service staff in job duties, sanitation, and safety procedures
- Manage inventory, estimate ingredient and supply needs, and maintain quality control standards
- Prepare budgets, cost estimates, and records of stock, repairs, sales, and wastage
- Address customer complaints, prepare reports, and maintain a positive work environment
- Lead a team of 1-10 staff members, including food service counter attendants and food preparers
Work Environment:
- Fast-paced environment with tight deadlines
- Combination of sitting, standing, walking, and standing for extended periods
- Bending, crouching, kneeling, and physically demanding work
Requirements:
- Secondary (high) school graduation certificate
- 1-2 years of experience, or equivalent
- Strong client focus, interpersonal skills, and oral communication
- Flexibility, team player, initiative, and dependability
Language and Work Term: English, Permanent
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