Dining Establishment Manager

2 weeks ago


London, Ontario, Canada Ontario Inc Full time
Job Overview:

In this pivotal role at Ontario Inc, we're seeking a seasoned Food Service Supervisor to lead our coffee shop team. As a key member of our management staff, you will be responsible for maintaining a high level of customer satisfaction, ensuring seamless day-to-day operations, and driving business growth.

Key Responsibilities:
  • Establish and enforce efficient work schedules, methods, and standards to meet customer demands
  • Supervise and train a team of food service staff in job duties, sanitation, and safety procedures
  • Manage inventory, estimate ingredient and supply needs, and maintain quality control standards
  • Prepare budgets, cost estimates, and records of stock, repairs, sales, and wastage
  • Address customer complaints, prepare reports, and maintain a positive work environment
  • Lead a team of 1-10 staff members, including food service counter attendants and food preparers

Work Environment:
  • Fast-paced environment with tight deadlines
  • Combination of sitting, standing, walking, and standing for extended periods
  • Bending, crouching, kneeling, and physically demanding work

Requirements:
  • Secondary (high) school graduation certificate
  • 1-2 years of experience, or equivalent
  • Strong client focus, interpersonal skills, and oral communication
  • Flexibility, team player, initiative, and dependability

Language and Work Term: English, Permanent

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