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Operations Customer Service Representative
2 months ago
Unlock Your Potential with Intelcom
Operations Customer Service Representative
About the Role
- We're seeking a highly skilled and customer-focused individual to join our team as an Operations Customer Service Representative. As a key member of our delivery team, you will play a vital role in ensuring seamless customer experiences.
- You will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our customers.
- With a strong focus on communication and problem-solving, you will work closely with our delivery teams to ensure timely and efficient delivery of packages.
- As a customer-centric professional, you will be expected to maintain a high level of professionalism, empathy, and patience when interacting with customers.
- You will be working in a fast-paced environment, handling multiple tasks and priorities simultaneously, and adapting to changing situations.
What We Offer
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a leading last-mile carrier in the e-commerce sector.
- The opportunity to be part of a diverse and inclusive team.
Requirements
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong customer service skills and a customer-centric approach.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required.
Why Intelcom?
At Intelcom, we're committed to building a culture where difference is valued and diversity is celebrated. We're a leading last-mile carrier in the e-commerce sector, with a strong focus on innovation and customer experience. We're always looking for talented and dedicated individuals to join our teams and contribute to our mission of delivering exceptional customer experiences.
