Senior Director of Global Education

4 weeks ago

Brossard, Quebec, Canada Acuity Brands Full time
Job Title: Senior Director, Global Education

Job Summary:

We are seeking a highly experienced and strategic Senior Director, Global Education to lead our training initiatives and drive business growth. As a key member of our team, you will be responsible for designing, developing, and implementing comprehensive training programs for system integrators and internal employees.

About the Role:

The Senior Director, Global Education will oversee the development of training strategies that align with our business goals and enhance customer engagement and employee performance. You will foster a culture of continuous improvement and innovation within the training department and ensure that all training content is relevant, up-to-date, and tailored to the needs of diverse global audiences.

Key Responsibilities:

  • Develop and execute global training strategies that align with our business goals and enhance customer engagement and employee performance.
  • Foster a culture of continuous improvement and innovation within the training department.
  • Oversee the design, development, and delivery of training programs across various formats (instructor-led, online, hybrid) for system integrators and employees.
  • Ensure training content is relevant, up-to-date, and tailored to the needs of diverse global audiences.
  • Establish the Distech Academy as the central hub of our training journey.
  • Develop a comprehensive curriculum that encompasses all aspects of our products and services.
  • Ensure the Academy provides a cohesive learning experience through various instructional methods and technologies.
  • Develop and maintain partnerships with technical schools and educational institutions.
  • Facilitate programs that integrate our products into their curriculum, providing students with hands-on experience and knowledge.
  • Promote the use of our products as training resources to prepare the next generation of professionals.

Collaboration and Stakeholder Engagement:

  • Work closely with product managers, marketing, sales, and customer support teams to ensure training content is accurate and comprehensive.
  • Engage with regional managers to tailor and deploy training solutions that address specific regional needs and compliance requirements.
  • Directly engage with key customers and internal stakeholders to gather feedback and continuously refine training programs.
  • Ensure alignment with industry standards and technological advancements.

Team Leadership and Development:

  • Lead and mentor a team of instructional designers, trainers, and other educational professionals.
  • Provide coaching, guidance, and support to ensure high performance and professional growth.

Evaluation and Impact Analysis:

  • Implement robust metrics to assess the effectiveness of all training initiatives.
  • Analyze the impact of training on customer success, product adoption, employee performance, and business outcomes.

Resource and Budget Management:

  • Efficiently manage budgets and resources allocated for global education initiatives to maximize ROI and ensure optimal use of assets.
  • Oversee Profit and Loss (P&L) management to ensure the training department meets its revenue and profitability goals, emphasizing its role as a revenue-generating unit.

Requirements:

  • Bachelor's degree in education, Business Administration, Human Resources, Engineering, or a related field.
  • Proven experience in a leadership role with delivering high-quality training initiatives, preferably in the BMS or related industry.
  • Strong understanding of both technical and sales training within a global context.
  • Experience in managing remote teams and delivering training across multiple regions.

Preferred Skills and Experience:

  • Master's degree.
  • Writing and reading proficiency in French.

Other:

  • Valid passport for travel.

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