Retail Store Team Lead

2 weeks ago


Medicine Hat, Alberta, Canada New Heights Convenience Full time
About the Role

We are seeking a skilled Retail Store Team Lead to join our team at New Heights Convenience. As a key member of our retail staff, you will play a crucial role in driving sales growth and providing exceptional customer service.

Key Responsibilities
  • Assign sales workers to duties to optimize store performance and ensure seamless customer experience.
  • Hire and train or arrange for training of staff to maintain a high level of productivity and job satisfaction.
  • Authorize returns and exchanges to resolve customer complaints efficiently.
  • Analyze sales volumes, merchandising, and personnel matters to identify areas for improvement and provide recommendations.
  • Effectively manage issues that may arise, including supply shortages and customer concerns, to maintain a positive store environment.
  • Maintain accurate inventory levels by organizing and supervising the receipt, storage, and stocking of merchandise.
  • Schedule and coordinate staff activities to meet business objectives and achieve sales targets.
Requirements
  • 1 year to less than 2 years of experience in a retail leadership role.
  • Possess excellent communication and problem-solving skills to effectively manage staff and customers.
  • Able to work 35 hours per week, with flexibility to adapt to changing business needs.
  • Fluency in English is required.
What We Offer
  • A competitive salary range of $45,000 - $55,000 per annum, based on location and experience.
  • A dynamic and supportive work environment that fosters professional growth and development.


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