Retail Store Team Lead

4 weeks ago


Medicine Hat, Alberta, Canada DUNMORE SHELL Full time
Job Summary

Dunmore Shell is seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management and be able to lead a team of sales workers to achieve sales goals and provide excellent customer service.

Key Responsibilities
  • Assign sales workers to duties and ensure that they are adequately trained to perform their tasks.
  • Hire and train new staff members, or arrange for their training, to ensure that they have the necessary skills to succeed in the role.
  • Authorize payments by cheque and ensure that all financial transactions are accurate and up-to-date.
  • Establish work schedules and ensure that all staff members are aware of their duties and responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform business decisions.
  • Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
  • Organize and maintain inventory levels to ensure that the store is always well-stocked and that customers have access to the products they need.
  • Supervise and co-ordinate the activities of sales workers to ensure that they are working efficiently and effectively.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail management role.
  • Ability to work in a fast-paced environment and under pressure.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
Work Environment

The Retail Store Team Lead will work in a fast-paced retail environment, with a focus on providing excellent customer service and achieving sales goals. The ideal candidate will be able to work independently and as part of a team, and will be able to adapt to changing circumstances and priorities.

What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • Professional development and training opportunities.


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