Top Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Top Technical Support Specialist to join our team. This role will be responsible for providing exceptional technical support to our customers, ensuring their success and satisfaction with our products.
About the RoleThis is a full-time position that requires sitting or standing at a computer workstation for extended periods of time. The ideal candidate will have excellent troubleshooting and analytical skills, as well as exceptional verbal and written communication skills to articulate problems and solutions to both technical and non-technical audiences.
Key Responsibilities- Act as a trusted advisor to our customers in various engagements, ranging from technical development and product support to business analysis.
- Serve as a subject matter expert for broad and complex technical issues by providing first call resolution by phone and email.
- Design, write, and enhance tools for both internal and external facing users.
- Train customers on best practice usage of the platform.
- Contribute to team improvement by identifying process and technical gaps.
- B.S. Degree in Computer Science or Engineering from a leading University.
- Proficiency with the web stack and web services applications.
- Working understanding of relational and no-SQL database concepts.
- Knowledge of Linux.
- Basic understanding of object-oriented programming and scripting.
- Excellent troubleshooting and analytical skills to determine the root cause of issues.
- Exceptional verbal and written communication skills to articulate problems and solutions to both technical and non-technical audiences.
- Experience with Java, servlets, and/or J2EE framework development.
- Apache, nginx, Tomcat administration.
- Oracle PL/SQL experience.
- Experience building RESTful services in NodeJS.
- JavaScript, JQuery, Freemarker, CSS, HTML, and related front-end technologies.
- Docker containerization, virtualization.
- Basic networking knowledge.
- Proficiency with Linux and command line environments.
The estimated annual salary for this position is $80,000 - $110,000, depending on qualifications and experience.
Why Join Us?Paymentus is an equal opportunity employer committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances.
-
IT Technical Support Specialist
5 days ago
Richmond Hill, Ontario, Canada Onico Solutions Full timeTechnical Support RoleThe IT Technical Support Specialist is a key member of our team, responsible for providing top-notch technical support to our clients. This role requires a strong understanding of computer systems, networks, and software applications.About the PositionThis full-time position is located in Woodbridge, ON, and offers a competitive annual...
-
Technical Support Specialist
3 weeks ago
Richmond, British Columbia, Canada ECS Electrical Cable Supply Ltd. Full timeAbout ECS Electrical Cable Supply Ltd.We are a leading electrical cable supplier with a reputation for excellence in customer service and product quality. Our team is passionate about delivering exceptional results and fostering long-term relationships with our clients.Job DescriptionThis technical support specialist role is an exciting opportunity to join...
-
Technical Support Specialist
7 months ago
Richmond Hill, Canada Veridos Canada Ltd. Full timeWe make identities more secure every day. Technical Support Specialist **Location**:Richmond Hill**Stellen-ID**:24000**Business Sector**:Veridos Canada Ltd.Veridos handles innovative, large-scale projects every day. Whether it’s transferring 40,000 handwritten pages to a centralized population register, establishing a nationwide IT and data capture...
-
Technical Support Specialist
8 months ago
Richmond Hill, Canada TP-LINK CANADA INC. Full timeJob Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...
-
Technical Support Specialist
6 months ago
Richmond Hill, Canada Amico Full time**Technical Support Specialist - Amico Clinical Solutions** **Richmond Hill, ON** **Position Summary**: Technical support specialists are responsible for helping customers resolve technical issues they encounter with products or services. **Job-specific Duties and Responsibilities**: - Flexibility to travel to provide technical support services to...
-
Technical Support Specialist
6 months ago
Richmond Hill, Canada Open Text Corporation Full time**Technical Support Specialist**: - Req id: 40031- Richmond Hill, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world,...
-
Technical Support Specialist
7 months ago
Richmond Hill, Canada Giesecke+Devrient Full timeJob Summary We are seeking a Technical Support Specialist to join our team. In this position, you will be responsible for servicing and operating our Identification Solutions for government customers and regional authorities. This is a remote position with travel to client locations within North-, South- America and Caribbean, and based within...
-
Medical Device Technical Support Specialist
7 months ago
Richmond Hill, Canada Amico Full time**Medical Device Technical Support Specialist - Amico Clinical Solutions** **Richmond Hill, ON** **Position Summary**: Technical support specialists are responsible for helping customers resolve technical issues they encounter with products or services. **Job-specific Duties and Responsibilities**: - Flexibility to travel to provide technical support...
-
Technical Support Specialist
6 months ago
Richmond, Canada CRDS TECHNOLOGY GROUP INC Full timeCRDS currently has an opportunity for a Technical Support Specialist to join our team. Reporting to the Service Manager, the Support specialist is responsible for a wide variety of IT and helpdesk support services to our clients, including troubleshooting, diagnosing and supporting systems. - **This is an onsite role at our office in Richmond, BC....
-
Technical Support Specialist
2 weeks ago
Richmond Hill, Ontario, Canada Paymentus Full timeAbout the JobJob Description:As a Senior Application Support Engineer at Paymentus, you will be responsible for providing technical guidance and support to our customers in various engagements, from technical development and product support to business analysis. You will serve as a subject matter expert for broad and complex technical issues, offering first...
-
IT Technical Support Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Onico Solutions Full timeTechnical Support Role OverviewWe are seeking a highly skilled Technical Support Analyst/IT Administrator to join our team at Onico Solutions in Woodbridge, ON. As a key member of our IT department, you will be responsible for maintaining our company's IT infrastructure, troubleshooting desktop and network issues, and providing exceptional customer...
-
Customer Service and Technical Support Specialist
3 months ago
Richmond Hill, Canada Home Comfort Centre Full time**Job Summary** We are seeking a dedicated Customer Service and Technical Support Specialist to join our team in our Richmond Hill showroom. In this role, you will be the main point of contact for customers needing service and assistance with air and water purification systems, and our kitchen and bath fixtures. Your responsibilities will...
-
Technical Application Specialist
1 week ago
Richmond Hill, Ontario, Canada Epicor Software Corp Full timeEpicor Software Corp is a leading provider of enterprise software solutions, and we are seeking a highly skilled Technical Application Specialist to join our team.As a Technical Application Specialist, you will be responsible for providing technical support and expertise to our customers using LumberTrack ERP software and other related systems.The ideal...
-
Technical Application Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Epicor Software Corp Full timeJob DescriptionAs a Technical Application Specialist at Epicor Software Corp, you will play a critical role in ensuring the smooth operation of our LumberTrack ERP software and Android mobile apps. Your primary responsibility will be to diagnose, troubleshoot, and debug technical issues reported by customers.This is a challenging and rewarding position that...
-
Expert Labour Law Specialist
3 weeks ago
Richmond Hill, Ontario, Canada Top Classic Parts Llc Full timeJob Title:Expert Labour Law SpecialistAbout the JobWe are seeking an experienced labour law specialist to join our team at Top Classic Parts Llc. As a seasoned lawyer with a proven track record, you will be responsible for defending the rights of the criminally accused in Barrie and surrounding areas.Salary and BenefitsThe estimated salary for this position...
-
Technical Support Specialist
6 months ago
Richmond Hill, Canada opentext Full time**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
-
Technical Marketing Specialist
6 months ago
Richmond, Canada CARO Analytical Services Full time**CARO Analytical Services **is an employee-owned environmental, food and cannabis laboratory that provides analytical testing services to clients throughout Western Canada. We are charismatic scientists, driven to make the world safer and healthier, and we are looking for a charismatic Marketing Specialist to join our team. If you’re a creative genius...
-
Technical Marketing Specialist
6 months ago
Richmond, Canada CARO Analytical Services Full time**CARO Analytical Services **is an employee-owned environmental, food and cannabis laboratory that provides analytical testing services to clients throughout Western Canada. We are charismatic scientists, driven to make the world safer and healthier, and we are looking for a charismatic Marketing Specialist to join our team. If you’re a creative genius...
-
Lead Youth Soccer Coach
3 months ago
Richmond Hill, Canada TOP Soccer Full timeTOP Soccer is looking to hire a passionate and enthusiastic Lead Coach to join our growing coaching team in the Richmond Hill area, focusing on our Active Start Program (Coed ages 4-8). The primary responsibility of the Lead Coach is to lead practice sessions in accordance with Club policies and the Development curriculum. This position will oversee all...
-
Technical Support Specialist
3 weeks ago
Richmond Hill, Canada Paymentus Full timeAbout the RoleWe are seeking an experienced Senior Application Support Engineer to join our team in a full-time position. This role operates in a professional office environment, and the individual will be responsible for working with customers to resolve technical issues.