Dock Operations Manager
3 weeks ago
Compensation for this role is expected to be in the range of $60,000.00-$67,000.00 per year, commensurate with experience.
We are seeking a skilled Cross Dock Lead to oversee the flow of inbound goods and ensure timely and accurate processing of all outbound activities relating to the Cross Dock. This individual will play a pivotal role in analyzing and managing operational activities involving the planning and management of orders, routing, and efficient loading practices.
About the JobThis position requires a resourceful and self-directed individual with strong technical and operational abilities. The successful candidate will interact with all levels of the business, including 3rd party business partners, transportation providers, and clients.
Main Responsibilities- Coordinate Day-to-Day Cross Dock Operations:
- Monitor unloading, loading, and dispatching of road and rail services
- Troubleshoot problems and implement solutions to prevent repeat occurrences
- Monitor efficient and accurate loading as well as enforce proper cube utilization
- Monitor and report on all inbound and outbound activities
- Engage the team to ensure correct processes are being followed and specific requirements are being met
- Prepare ad hoc reports for operational planning
- Analyze volume trends and plan equipment needs for upcoming shipments
- Coordinate with various carriers to ensure equipment is lined up
- Perform load building in the Transportation Control system
- Act as a point of contact for inquiries and provide general updates to the business
- Maintain positive working relationships with carrier partners
- Conduct evening handoffs, communicating any important information or loads that need monitoring
- Update Google spreadsheets and various trackers used in operations
To be successful in this role, you will require:
- Minimum 5 years hands-on experience in a fast-paced dock and warehouse environment
- Solid understanding of best practices for loading and unloading various types of equipment
- Strong computer skills in Excel, Google Sheets, Gmail, Word, and Transportation Control Systems
- Strong analytical and problem-solving skills
- Ability to work with data and organize it to achieve the desired result
- Must be organized and able to prioritize multiple tasks with varying deadlines
- Able to work independently and make sound decisions with minimal supervision
- Flexible to work various shifts as needed
- Fluent in English and demonstrates above-average communication both verbally and in writing
- Experience in transportation supply chain procedures and practices is considered an asset
We offer a comprehensive benefits package including health, dental, and vision insurance, retirement savings program with company match, and competitive vacation, sick and personal time available.
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