Dock Operations Manager

3 weeks ago


Mississauga, Ontario, Canada Vertical Staffing Resources Full time

Compensation for this role is expected to be in the range of $60,000.00-$67,000.00 per year, commensurate with experience.

We are seeking a skilled Cross Dock Lead to oversee the flow of inbound goods and ensure timely and accurate processing of all outbound activities relating to the Cross Dock. This individual will play a pivotal role in analyzing and managing operational activities involving the planning and management of orders, routing, and efficient loading practices.

About the Job

This position requires a resourceful and self-directed individual with strong technical and operational abilities. The successful candidate will interact with all levels of the business, including 3rd party business partners, transportation providers, and clients.

Main Responsibilities
  1. Coordinate Day-to-Day Cross Dock Operations:
  • Monitor unloading, loading, and dispatching of road and rail services
  • Troubleshoot problems and implement solutions to prevent repeat occurrences
  • Monitor efficient and accurate loading as well as enforce proper cube utilization
  • Monitor and report on all inbound and outbound activities
  • Engage the team to ensure correct processes are being followed and specific requirements are being met
Manage Operational Planning and Efficiency:
  • Prepare ad hoc reports for operational planning
  • Analyze volume trends and plan equipment needs for upcoming shipments
  • Coordinate with various carriers to ensure equipment is lined up
  • Perform load building in the Transportation Control system
Ensure Effective Communication and Collaboration:
  • Act as a point of contact for inquiries and provide general updates to the business
  • Maintain positive working relationships with carrier partners
  • Conduct evening handoffs, communicating any important information or loads that need monitoring
  • Update Google spreadsheets and various trackers used in operations
Requirements

To be successful in this role, you will require:

  • Minimum 5 years hands-on experience in a fast-paced dock and warehouse environment
  • Solid understanding of best practices for loading and unloading various types of equipment
  • Strong computer skills in Excel, Google Sheets, Gmail, Word, and Transportation Control Systems
  • Strong analytical and problem-solving skills
  • Ability to work with data and organize it to achieve the desired result
  • Must be organized and able to prioritize multiple tasks with varying deadlines
  • Able to work independently and make sound decisions with minimal supervision
  • Flexible to work various shifts as needed
  • Fluent in English and demonstrates above-average communication both verbally and in writing
  • Experience in transportation supply chain procedures and practices is considered an asset
Benefits

We offer a comprehensive benefits package including health, dental, and vision insurance, retirement savings program with company match, and competitive vacation, sick and personal time available.



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