Operations Manager

3 days ago


Mississauga, Ontario, Canada ACTIVE GREEN AND ROSS Full time

**Job Title:** Operations Manager

We are seeking a highly motivated and organized Operations Manager to join our team at Active Green and Ross. This is a full-time position responsible for overseeing the daily operations of our retail store, ensuring seamless customer service, and managing sales.

**Salary:** $55,000 - $65,000 per annum

**Company Overview:

At Active Green and Ross, we prioritize sustainability and environmental responsibility in all our business practices. Our goal is to provide high-quality products while minimizing our ecological footprint.

**Key Responsibilities:

* Hire and Train Staff: Oversee the recruitment process, train new employees, and develop their skills to ensure they meet company expectations.

* Authorize Payments: Ensure accurate and timely payment processing for suppliers, vendors, and staff.

* Manage Inventory: Monitor stock levels, maintain accurate records, and order merchandise as needed to meet customer demands.

* Establish Work Schedules: Plan and coordinate employee work schedules to ensure adequate coverage during peak periods.

* Supervise Employees: Provide guidance, support, and constructive feedback to employees to enhance their performance and job satisfaction.

* Maintain a Clean Environment: Ensure the store and surrounding areas are well-maintained, clean, and safe for customers and employees.

* Resolve Customer Issues: Address customer complaints, resolve problems, and provide excellent customer service to maintain a positive reputation for Active Green and Ross.

**Work Conditions and Physical Demands:

The Operations Manager will work in a fast-paced environment with tight deadlines, juggling multiple tasks simultaneously. They must be able to lift up to 25 pounds, stand for long periods, and move around the store as needed.

**Requirements:

To be successful in this role, you will need:

  • * A secondary school graduation certificate or equivalent.
  • * At least one year of experience in a supervisory or management role.
  • * Excellent communication, interpersonal, and problem-solving skills.
  • * Ability to work under pressure, multitask, and meet deadlines.

If you are a motivated and organized individual who shares our commitment to sustainability and customer satisfaction, please submit your application. We look forward to hearing from you


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