Quality Assurance Specialist

4 days ago

Coquitlam, British Columbia, Canada JYSK Canada Full time

JYSK Canada is a dynamic and inclusive company that values diversity and creates an environment where colleagues can develop and utilize their talents and strengths.

About the Role

We are seeking a Quality Assurance Specialist to support our Quality Assurance Manager and Compliance Manager in ensuring the quality of our products. The successful candidate will be responsible for conducting inspections, testing, and evaluating samples to identify any variances. This role also involves new product evaluation and developing product specifications using technical knowledge and experience.

Key Responsibilities:

  • Participate in researching and writing product specifications to ensure compliance with regulatory requirements.
  • Conduct First Article and Pre-production inspections and tests on new or revised product designs to ensure quality standards are met.
  • Fulfill spare parts orders requests and review compliance documentation and requirements.
  • Maintain and control all inspection and testing documents, as well as reviewing assembly instructions for accuracy and approving new revisions.
  • Investigate issues reported by stores, communicating with category managers, store managers, and suppliers to identify root causes and implement corrective actions.
  • Review customer issues and work on corrective/preventive actions, and participate in new products reviews to identify potential issues.
  • Review and process defective product reports, and understand customer needs and requirements by reviewing feedback and product reviews.
  • Evaluate supplier performance to ensure product specifications are met through regular inspections and experiments.

What We Offer:

  • A rewarding career with access to learning and development opportunities for career advancement.
  • A great benefit package including medical, vision, and dental coverage, and an RRSP program.
  • Discounts with local and national retailers through Perkopolis.
  • A free 24/7 Employee Assistance Program available to you and your family.
  • An amazing colleague discount on all JYSK products.
  • A variety of social events and team-building activities throughout the year.

Your Qualifications:

  • Experience with measuring instruments and knowledge of materials, especially furniture.
  • Strong problem-solving and communication skills.

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