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Shift Manager

2 months ago


Nanaimo, British Columbia, Canada McDonald's Restaurants Full time
Job Summary

We are seeking a skilled Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Lead and supervise a team of food service staff to ensure excellent customer service and quality food production.
  • Establish and maintain high standards of customer service, food quality, and cleanliness.
  • Manage inventory, labor costs, and other operational aspects of the restaurant.
  • Train and develop staff to improve their skills and performance.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements
  • 1-2 years of experience in a food service or retail environment.
  • Secondary (high) school graduation certificate.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional development.
  • A fun and dynamic work environment.
  • Group insurance benefits.