Shift Manager

4 weeks ago


Nanaimo, British Columbia, Canada Subway Nanaimo Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Subway Nanaimo. As a Shift Manager, you will be responsible for leading a team of staff to ensure excellent customer service and efficient food preparation.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring a smooth and efficient service.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Food Safety and Quality: Ensure that food and service meet quality control standards, maintaining a clean and safe working environment.
  • Operations: Establish methods to meet work schedules, prepare budgets and cost estimates, and supervise the assembly of trays and delivery of food trolleys.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing support and guidance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service or retail environment.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a commitment to providing excellent customer service.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Diversity and Inclusion: A commitment to diversity and inclusion, with programs and initiatives in place to support employees from diverse backgrounds.

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