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Assistant General Manager

2 months ago

Gravenhurst, Ontario, Canada EightSix Network Full time

Job Summary

The Assistant General Manager is responsible for supporting all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. This role assists the General Manager in leading the team in developing and implementing property-wide strategies, verifying the implementation of the brand service strategy, and building relationships with key customers.

Key Responsibilities

  • Assist the General Manager in leading the team and developing property-wide strategies
  • Verify the implementation of the brand service strategy and brand initiatives
  • Build relationships with key customers and be involved in the sales process
  • Support all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation
  • Manage the operational and financial management of the property, including finance and accounting functions
  • Support the management and development of departmental teams, including scheduling, coaching, and counseling
  • Manage the guest experience, including extending professionalism and courtesy to guests and motivating staff to solve guest and employee-related concerns
  • Conduct human resource activities, including verifying orientations for new team members and taking proactive approaches when dealing with employee concerns

Requirements

  • High school diploma or GED; 4 years of experience in the guest services, front desk, housekeeping, or related professional area
  • Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the guest services, front desk, housekeeping, or related professional area

Benefits

The salary range for this position is $64,000 to $79,000 annually. Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis.