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Operations Coordinator

2 months ago

Toronto, Ontario, Canada Tiffany & Co Full time
Operations Coordinator Job Description

About the Role:

Tiffany & Co. is seeking an experienced Operations Coordinator to join our team. As an Operations Coordinator, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities:

  • Lead back-of-house operations in a Tiffany store, ensuring seamless execution of daily tasks and activities.
  • Provide exceptional client service, partnering with store leadership to drive sales and service excellence.
  • Act as a manager on duty, coordinating order fulfillment, managing inventory, and ensuring operational efficiency.
  • Support operational excellence by completing daily tasks, maintaining inventory accuracy, and ensuring compliance with internal control procedures.
  • Drive business growth by deepening relationships with clients, collecting customer data, and implementing sales strategies.
  • Elevate the in-store experience by delivering memorable moments, demonstrating passion as a Tiffany brand ambassador, and resolving client and employee concerns.

Requirements:

  • 2-3 years of prior retail experience in operations, with comprehensive knowledge of merchandising, client service, administration, and shipping.
  • Strong analytical skills, proficiency in Microsoft Word and Excel, and ability to work retail store hours as necessary.
  • Organized and detail-oriented, with flexibility to perform different tasks based on day-to-day business needs.
  • Authorization to work in the United States or in the country where the position is based.

Desired Qualifications:

  • A college/university degree, Graduate Gemologist degree, or previous Gemological Institute of America (GIA) course work.

AODA Statement:

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and provide accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].