Lease Operations Manager

1 day ago


Ottawa, Ontario, Canada Centretown Citizens Ottawa Corporation Full time
Job Summary

We are seeking a highly skilled Lease Operations Manager to join our team at Centretown Citizens Ottawa Corporation. This is an exciting opportunity for a motivated and detail-oriented individual to take on a leadership role in managing the rental department.

About Us

Centretown Citizens Ottawa Corporation (CCOC) is a community-based, tenant and member-directed, non-profit housing organization. Our mission is to create, maintain and promote housing for low and moderate-income people. We value diversity, collaboration, inclusive and open decision-making, innovation, creativity, and sustainability.

Key Responsibilities

The successful candidate will be responsible for overseeing leasing and rent collection for all rental units. This includes monitoring vacancies and turnovers, ensuring timely rent-up of units, and reporting KPI data to the Director team. They will also monitor all rent subsidy programs to ensure adherence to targeting plans, subsidy budgets, and approving rent subsidies. Additionally, they will ensure prompt collection of rents and follow-up action for accounts in arrears in accordance with department policies and procedures.

Other Key Responsibilities

Other key responsibilities include managing partnerships with community agencies that support CCOC tenants and residents. The Lease Operations Manager will seek out new partnership opportunities to maintain successful tenancies and ensure housing options are accessible to people with a broad range of abilities and backgrounds. They will also support the Rental Manager in negotiating, maintaining and updating agreements with agencies, and supporting them in maintaining relationships with agencies and their clients/tenants.

Requirements

To be successful in this role, you will need to have a completion of a four-year post-secondary degree. You will also need to have experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Intermediate ability to use Microsoft Office Suite is required, and familiarity with Yardi Voyager is considered an asset. Experience with RGI (Rent-Geared-to-Income) or Rent Subsidy administration is also considered an asset. Advanced verbal communication in English, intermediate written communication in English, and knowledge of additional languages are preferred. 7 years of related work experience, including experience with residential tenancies management, non-profit housing and associated legislation, regulation and trends, are necessary.

Benefits

This is a full-time position offering a competitive salary of $83,347 per year, paid time off from day one, group insurance, supplementary medical plan, and hybrid and flexible work arrangement available.

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