Hotel Sales and Event Manager

5 days ago

Pickering, Ontario, Canada Great Canadian Entertainment Full time

Transform Your Career with Great Canadian Entertainment


We are seeking an exceptional Hotel Sales and Event Manager to join our team at the Pickering Casino Resort. As a key member of our sales operations, you will be responsible for driving revenue growth and delivering exceptional customer experiences.



About the Role

The successful candidate will have a minimum of 5 years of sales experience within the hospitality industry. You will possess strong leadership skills, excellent communication and interpersonal abilities, and a proven track record of achieving sales targets. Knowledge of Opera Sales & Catering / Opera Sales Force Automation and Property Manager is an asset.



Responsibilities

  • Develop annual hotel sales targets and implement strategies to achieve them;
  • Solicit, negotiate, and book new and repeat business through telemarketing, mailing, on-site inspections, referrals, tradeshows, etc. to maximize sales and profitability of the resort;
  • Provide leadership, direction, and mentoring to the complete Sales operation;
  • Analyze market information by using sales systems and implementation strategy to achieve or exceed property's financial room and catering goals;
  • Participate in trade shows or other events as assigned;
  • Maintain a knowledge base on market, positioning, and amenities of the hotel; understand booking patterns, trends, high demand times, and events in the market;
  • Respond to all correspondence to clients; greet guests during events; conduct site visits;
  • Approve all sales-related POs and invoices; forward to accounting; liaise with accounting to resolve billing issues;
  • Liaise and communicate effectively with all appropriate operational departments; coordinating customer's needs with other facilities and activities to ensure we exceed customer expectations;
  • Develop and cultivate strong working relationships with all stakeholders: guests, management, employees, vendors, and community leaders;
  • Maintaining a safe, secure, and healthy environment as set by property standards;
  • Ensure that monthly financial outlooks and results for the Hotel are accurate; maintains divisional efficiency/productivity and maximization of revenues and effective cost control;
  • Actively participates in the revenue management process ensuring Rooms revenues & incremental revenue opportunities are maximized in order to achieve financial success;


Requirements

To be successful in this role, you will need:



  • A minimum of 5 years of sales experience within the hospitality industry;
  • Exceptional leadership skills;
  • Energetic, highly motivated;
  • Proven organizational, time management, problem-solving skills, and presentation skills;
  • Excellent verbal and written communication skills with a strong attention to detail;
  • A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests;
  • A willingness to learn, develop, and achieve new skills for personal and professional development;
  • A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence;
  • Knowledge of Conference services is an asset;
  • Knowledge of Casino Operations is an asset.


What We Offer

We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits and opportunities for career advancement.


Please note that candidates must be ready and willing to work a flexible schedule.


We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and experienced sales professional looking for a new challenge, please submit your application.

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