Patient Services Representative
1 month ago
About the Role:
FYidoctors is seeking a highly skilled Patient Services Specialist to join our team. As a key member of our clinic, you will play a critical role in delivering world-class service to our patients.
Key Responsibilities:
- Warmly greet patients and check them in and out of the office
- Communicate with patients in person, by phone, and via email
- Administer pre-testing services and manage appointment bookings
- Uphold excellent customer service standards using your charisma and problem-solving skills
Requirements:
- Customer-facing experience, preferably in a retail environment
- Confidence working in a fast-paced environment
- Proficiency in MS Office Suite and technology
- A professional, approachable manner and a love of meeting and interacting with people
About FYidoctors:
We put our patients' well-being first and strive to maintain a positive and supportive work environment. Our doctor-led approach has helped us grow rapidly, and we are committed to advancing eye health and enhancing the lives of our patients.
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