Patient Services Representative

1 month ago


Edmonton, Alberta, Canada FYidoctors Full time

About the Role:

FYidoctors is seeking a highly skilled Patient Services Specialist to join our team. As a key member of our clinic, you will play a critical role in delivering world-class service to our patients.

Key Responsibilities:

  • Warmly greet patients and check them in and out of the office
  • Communicate with patients in person, by phone, and via email
  • Administer pre-testing services and manage appointment bookings
  • Uphold excellent customer service standards using your charisma and problem-solving skills

Requirements:

  • Customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • Proficiency in MS Office Suite and technology
  • A professional, approachable manner and a love of meeting and interacting with people

About FYidoctors:

We put our patients' well-being first and strive to maintain a positive and supportive work environment. Our doctor-led approach has helped us grow rapidly, and we are committed to advancing eye health and enhancing the lives of our patients.



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