Airport Luggage Handler

4 weeks ago


St John's, Newfoundland and Labrador, Canada Best Western Plus St John's Airport Hotel & Suites Full time

We are seeking a highly organized and customer-focused individual to join our team as an Airport Luggage Handler at Best Western Plus St John's Airport Hotel & Suites. In this role, you will be responsible for ensuring the smooth arrival and departure of our guests' luggage, providing exceptional customer service, and maintaining a clean and efficient luggage storage area.

Key Responsibilities:
  • Convey travellers' luggage by hand or hand truck
  • Arrange for ground transportation
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Escort incoming guests to their rooms
  • Handle luggage for hotel guests
  • Maintain luggage storage area
  • Provide information regarding features of rooms, service of hotel and points of interest
  • Provide, arrange for, or refer guests to valet parking services
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • 1 to less than 7 months of experience in a similar role
  • Ability to work 35 to 40 hours per week
  • Fluency in English

As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, providing excellent customer service and ensuring the satisfaction of our guests. If you are a team player with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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