Equipment Service Clerk

2 weeks ago

Port Coquitlam, British Columbia, Canada Lordco Auto Parts Full time
Equipment Service Clerk Job Description

Lordco Auto Parts is seeking an experienced Equipment Service Clerk to join our team at our Port Coquitlam Distribution Center. As an Equipment Service Clerk, you will be responsible for scheduling and booking inspections, servicing, and installations of automotive lifts. You will also utilize Lordco's ERP system, Autoparts, and Lunati web App to support the installation team with quotes for repairs on deficiencies from inspections, part inquiries, and calls from the Service team, Sales team, and customers.

Key Responsibilities:
  • Schedule and book inspections, servicing, and installations of automotive lifts
  • Utilize Lordco's ERP system, Autoparts, and Lunati web App to support the installation team
  • Provide overall administrative support for the Equipment team
  • Ensure installations, repairs, and inspections are confirmed with the customer within 72 hours of service time
  • Create PO's in Autoparts and send to the vendors
  • Work with Shipper/Receiver to segregate product for jobs and receive into Autoparts
  • Invoice customers for Repairs, Services, Installations, and Inspections
  • Answer phones and e-mails, qualify the request, and direct to the appropriate team member

Requirements:
  • Working knowledge of Mechanical, Electrical, and Hydraulic equipment
  • Familiarity with Automotive shop equipment, Hydraulic Lifts
  • Ability to lift items up to 50lbs
  • Proficiency in Microsoft Office and computer applications
  • Mathematically inclined
  • Strong communication skills, verbal and written
  • Solid understanding of health and safety regulations
  • Ability to stay organized while managing multiple priorities in a fast-paced environment
  • Strong attention to detail, time management, and problem-solving skills

What We Offer:
  • Competitive pay range $21 - $25/hour, based on experience
  • Extended Benefits for You and Your Family
  • Health, Dental & Vision Care Insurance
  • Life Insurance, Short-term and Long-term Disability Insurance
  • Accidental Death & Dismemberment Disability
  • Education and Savings Plans, RRSP matching
  • Health and Wellness Program
  • Employee & Family Assistance Program
  • Generous Employee Perks and Discounts
  • Career Development Support & Promote-From-Within Culture

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