Customer Service Representative
2 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team as a Banking Expert.
About the RoleThis is an exciting opportunity for a customer-focused individual to work directly with clients, providing expert advice on banking solutions and resolving concerns in a timely manner.
Duties and Responsibilities- Respond to inbound calls from clients, addressing their queries and concerns related to everyday banking services.
- Provide exceptional client service, empathizing with customers and resolving issues at first point of contact.
- Contribute to team success by supporting colleagues in meeting client needs and exceeding expectations.
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
- Educate and assist clients with using digital banking capabilities.
- Fluency in English (reading and verbal) required, with proficiency in Mandarin or Cantonese (reading and verbal) a plus.
- At least 6 months of previous call centre or phone-based customer service experience, handling high volumes of calls (40+ per day).
- Personal flexibility to work shift schedules, including weekends, with ability to adapt to changing priorities.
- Ability to work on a hybrid schedule (1 day in office per week).
- Proven ability to build rapport and maintain client relationships, preferably in the financial or service industry while working independently and as part of a team.
- Exceptional client service skills, with ability to work independently and as part of a team.
- Strong problem-solving and time management skills, with ability to multitask and prioritize tasks effectively.
- Digital literacy across a range of devices, with above-average keyboarding skills and internet navigation abilities.
- Interest in mobile and digital devices, with ability to help clients navigate self-serve applications.
The estimated salary for this role is $55,000 - $65,000 per year, based on location and experience. Benefits include comprehensive health insurance, paid time off, and opportunities for professional growth and development.
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Customer Service Representative
1 month ago
Mississauga, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Mississauga. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and...
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Customer Service Representative
4 weeks ago
Mississauga, Ontario, Canada Baxter Full timeAbout the RoleBaxter is seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be the first point of contact for customers, handling inquiries, and resolving issues related to orders, products, and services.Your primary goal will be to deliver exceptional customer service, ensuring that customers...
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Customer Service Representative
1 month ago
Mississauga, Ontario, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Mississauga is looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit,...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada The Colour Model Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Oneness Insurance Agency Inc.About the RoleThe successful candidate will be responsible for providing exceptional customer service, handling sales transactions, and maintaining accurate records.Key ResponsibilitiesProvide...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Mobiphix Full timeJob Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team at Mobiphix as a Customer Service Representative.Key ResponsibilitiesThis is an exciting opportunity for someone who enjoys working in a fast-paced environment, handling cash transactions, and providing excellent customer...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Starbank Convenience Mart Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Starbank Convenience Mart. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Starbank Convenience Mart Full timeWe are seeking a skilled Customer Service Representative to join our team at Starbank Convenience Mart.About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean store environment. You will work in a fast-paced environment and be required to...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada SME GROUP Full timeJob DescriptionWe are seeking a Customer Service Representative to join our team at SME GROUP. In this role, you will be responsible for providing exceptional customer service to clients and the public, responding to inquiries, and resolving issues in a timely and professional manner.
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Customer Service Representative
1 month ago
Mississauga, Ontario, Canada Pam Pabla Insurance Agency Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Pam Pabla Insurance Agency team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist clients with...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Everyday Wireless Full timeEveryday Wireless Retail Sales Associate JobWe are looking for a dedicated and detail-oriented Customer Service Representative to join our team at Everyday Wireless.About the RoleThis permanent full-time position involves working 32-40 hours per week in a fast-paced retail environment. As a Customer Service Representative, you will be responsible for...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Pizza Pizza Dundas Full timeAbout Pizza Pizza DundasWe are a dynamic and fast-paced team seeking an exceptional Customer Service Representative to join our crew. If you have excellent communication skills, a passion for delivering outstanding customer experiences, and a keen eye for detail, we want to hear from you!As a Customer Service Representative with Pizza Pizza Dundas, you will...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Skyservice Full timeCompany OverviewAt Skyservice, we strive to provide exceptional customer service in the aviation industry. Our team is committed to ensuring a seamless experience for our clients and their guests.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our ground support team, you will be responsible for...
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Customer Service Representative
3 weeks ago
Mississauga, Ontario, Canada GALAXY FREIGHTLINE INC Full timeAt Galaxy Freightline Inc., we are looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, addressing their concerns, and ensuring their needs are met. Your primary duties will include:Receiving and resolving customer...
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Customer Service Representative
1 month ago
Mississauga, Ontario, Canada beBee Professionals Full timeWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and interpersonal skills.The successful candidate will be responsible for responding to inquiries, resolving...
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Customer Service Representative
1 month ago
Mississauga, Ontario, Canada beBee Professionals Full time $35,000 - $50,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Mississauga. In this role, you will handle customer inquiries, resolve issues, and document interactions.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide product and service...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada SME GROUP Full timeAbout SME GROUPWe are a dynamic organization looking for a Customer Service Representative to join our team. This is a permanent full-time position.Salary and BenefitsThe estimated salary for this role is $45,000 - $55,000 per year, depending on experience. We offer a comprehensive benefits package, including dental plan, disability benefits, health care...
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Bilingual Customer Service Representative
3 weeks ago
Mississauga, Ontario, Canada Randstad Full timeWe are seeking a Bilingual French Customer Service Representative to join our team at Randstad.As a Bilingual French Customer Service Representative, you will be responsible for providing excellent customer service to clients while communicating in both English and French. This is a contract full-time position working for a well-known retail corporation in...
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Customer Service Representative
2 weeks ago
Mississauga, Ontario, Canada Mobiphix Full timeMobiphix is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and resolving any issues that may arise.The ideal candidate will have excellent communication skills, both written and verbal, and the...
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Customer Service Representative
3 weeks ago
Mississauga, Ontario, Canada GALAXY FREIGHTLINE INC Full timeJob DescriptionWe are seeking a detail-oriented and customer-focused Customer Service Representative to join our team at Galaxy Freightline Inc. This role is ideal for individuals who enjoy interacting with customers, resolving issues, and providing exceptional support.Key Responsibilities:Address Customer Inquiries: Respond promptly to customer complaints,...
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Customer Service Representative
3 weeks ago
Mississauga, Ontario, Canada HIGHLAND FARMS] Full timeHIGHLAND FARMS is seeking a Customer Service Representative to provide exceptional support to our clients. Key Responsibilities:Assist clients with their immediate settlement needs, including housing, transportation, and childcare.Facilitate access to community resources, language training, and skills training.Essential Qualifications:Experience working with...