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Warehouse Operations Manager

2 weeks ago


Etobicoke ON, Canada Bespoke Audio Visual Full time
About Bespoke Audio Visual

We are a full-service audio, visual equipment rental, and event staging company specializing in technical event design, production management, and technical production.

Our Philosophy

We believe in customizing our approach to meet the unique needs of every event and our clients. With over 60 inspired individuals at Bespoke Audio Visual, our collective experiences range from high-school graduates to those with academia, all sharing an underlying philosophy of 'doing great, being great, and making a difference.'

Job DescriptionThe Warehouse Manager Role

The Warehouse Manager is responsible for the management, planning, communication, and execution of warehouse activities. Leading the warehouse team, the Warehouse Manager ensures operational and functional needs of the warehouse are met daily while planning for upcoming requirements.

This includes working closely with the Equipment Manager and Logistics Manager to ensure all event needs are met and efficiently managed.

  • Plan warehouse layout and space requirements for optimal use
  • Evaluate and maintain health and safety policies to ensure a safe working environment
  • Supervise, schedule, and manage warehouse employees, including casual labor, in preparing and returning audio-visual and event equipment
  • Ensure standards of asset tracking and labelling on inventory equipment are maintained by the warehouse team
  • Maintain a clean and organized warehouse, ensuring all equipment is properly stored
  • Participate in employee management functions, including hiring, delegation, training, performance evaluation, disciplinary actions, and termination
  • Maintain knowledge of customized rental software (IntelliEvent Lightning)
  • Analyze warehouse operations and identify areas requiring improvement
  • Schedule work assignments, priorities, and delegate tasks accordingly to ensure sufficient coverage
  • Ensure timesheets are complete bi-weekly for warehouse staff
  • Maintain documentation regarding regulated products and hazardous materials with other Operations team members
  • Operate lifting devices such as forklifts and hoists
  • Resolve inventory discrepancies with the Equipment Manager
  • Assist with cargo handling, loading vehicles and trucks, and secure loads according to safety requirements
  • Inspect and verify quantity and condition of cross-rented inventory items from vendors
  • Contribute to general building organization and upkeep, including executing/assigning facility housekeeping and groundskeeping tasks

This role requires three years of experience in managing and leading a team and five years of experience in a warehouse setting.

Candidates should be able to:

  • Identify issues and implement creative solutions
  • Plan, organize, develop, implement, and interpret goals, objectives, and policies
  • Measure performance and take action to improve or correct it
  • Be proficient in Microsoft Office Suite (Outlook, Word, Excel)
What We Offer
  • Flexible hours, including nights, weekends, and holidays
  • Occasional overtime
  • Three weeks paid vacation plus paid winter holiday break
  • Health, Wellness, Dental
  • Registered Retirement Savings Plan (RRSP) and Employer Matching
  • Employee and Family Assistance Plan Supports (EAP)
  • Company social events

We welcome applications from minority groups and people with disabilities. Upon request, accommodation supports are available for candidates participating in all aspects of the recruiting process.