Store Operations Manager

2 weeks ago


St John's, Newfoundland and Labrador, Canada Dominion Full time

Roles & Responsibilities

At Dominion, our mission is to deliver an exceptional shopping experience to our customers. We are committed to being a great place to work by reflecting our nation's diversity, respecting our environment, sourcing our products with integrity, and making a positive difference in our community.

Key Responsibilities:

  • Promote/support superior customer relations and provide customers with a personalized shopping experience
  • Anticipate the needs of our customers and put them first in all that you do
  • Lead, coach, and motivate colleagues to achieve success and foster colleague growth
  • Build sustainable long-term relationships with the community
  • Be committed to maintaining merchandising, operational standards, and accountable for financial objectives
  • Work in collaboration with the Store Manager and District Manager to execute business plans
  • Assist the Store Manager in achieving P&L and sales targets
  • Work with colleagues to improve productivity, engagement, and retention
  • Be constantly on the lookout for great talent to join our team
  • Monitor the competitive environment in your market and propose unique responses

Requirements:

  • Talented, passionate leaders with exceptional customer service skills and a talent for building customer loyalty
  • The ability to lead, coach, and motivate colleagues
  • Demonstrated ability to improve productivity, engagement, and retention
  • Experience managing within a large-format retail environment
  • Strong financial acumen to deliver outstanding business results
  • Experience managing retail operations
  • Travel within the province may be required


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