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Store Operations Manager

2 months ago

St John's, Newfoundland and Labrador, Canada Mountain Warehouse Full time

About Mountain Warehouse


At Mountain Warehouse, we are a leading outdoor retailer with stores globally and over employees.


We launched in Canada and now have just under 50 stores.


You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal.


Our vision is to be the best outdoor brand for everyone, everywhere.


International Expansion


We have an exciting international presence, with stores in Europe across Poland, Germany, and Austria, and across the pond in Canada and the USA.


We recently ventured into New Zealand and continue to expand globally.


Award-Winning Company


We were named one of the Sunday Times Best Big Companies to Work For and received the Queen's Award for Enterprise: International Trade.


Our commitment to innovation, quality, and customer satisfaction has earned us numerous accolades.


Career Opportunities


We offer a range of career opportunities in store operations, management, sales, marketing, and more.


Our team members are passionate, enthusiastic, and driven to succeed.


As a Store Operations Manager, you will be responsible for:



  • Leading and motivating your team to deliver exceptional customer service and drive sales growth.
  • Developing and implementing strategies to improve store performance and profitability.
  • Maintaining high standards of visual merchandising and store appearance.
  • Ensuring accurate stock levels and efficient inventory management.
  • Fostering strong relationships with customers, colleagues, and external partners.
  • Driving sustainability initiatives and reducing waste within the store.

Requirements


To be successful in this role, you will need:



  • A passion for retail and customer service.
  • Proven leadership and management skills.
  • Strong communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Degree-educated or equivalent experience.
  • Excellent problem-solving and analytical skills.

Salary and Benefits


The salary for this role is approximately £45,000 per annum, depending on experience.


You will also enjoy benefits including:



  • 50% employee discount.
  • Monthly bonus program.
  • Twice-yearly uniform allowance.
  • Employee referral incentive.
  • Online learning portal and development opportunities.