Customer Service Representative
3 days ago
Unlock Your Career Potential
Vertex is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
• Respond to customer inquiries via phone and in-person
• Provide accurate and timely information to customers
• Manage customer complaints and concerns in a professional and courteous manner
• Collaborate with internal teams to resolve customer issues
• Maintain accurate records of customer interactions
Requirements:
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office Suite
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
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