Healthcare Operations Coordinator
3 weeks ago
At destinationone Consulting, we're dedicated to delivering exceptional recruitment services across various sectors, including Healthcare, Health Tech, Government, and more. By applying, you'll ensure our recruiters can quickly match you with suitable roles when they arise.
Location: Various locations across British ColumbiaThe Healthcare Operations Coordinator is responsible for managing the patient experience within the healthcare practice, ensuring efficient scheduling, communication, and support throughout the patient journey.
Key Responsibilities:
- Serve as the primary point of contact for patients, addressing inquiries and concerns.
- Coordinate patient appointments, including scheduling, confirmations, and follow-ups.
- Assist patients with registration and insurance verification processes.
- Collaborate with clinical staff to facilitate smooth patient flow and communication.
- Maintain accurate patient records and ensure confidentiality.
Requirements
- High school diploma or equivalent; Associate's degree in healthcare administration or related field preferred.
- Experience in a patient-facing role within a healthcare setting.
- Strong interpersonal and communication skills.
- Proficient in practice management software and electronic health records (EHR) systems.
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